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WFA Enterprise AI Productivity & Agent Workflow Program

WFA 企业AI效率与智能体工作流实战课

An AI productivity and agent workflow program for business leaders and non-technical teams

About the Program

The WFA Enterprise AI Productivity & Agent Workflow Program is designed for business leaders and non-technical teams. It helps participants understand how to apply AI across office work, knowledge management, project collaboration, writing, data analysis and process automation. The program moves from tool usage to workflow design, helping organizations build a repeatable, collaborative and continuously iterating AI capability.

Who It's For

  • Founders
  • CEOs / general managers
  • Organization managers
  • Department heads
  • Non-technical roles in administration, HR, operations, sales and marketing
  • New-media and content teams
  • Frontline and mid-level employees who want stronger digital skills
  • Management teams that want to build an enterprise AI workflow

Program Highlights

  • Designed for non-technical roles and management teams
  • Moves from tool usage to workflow design
  • Builds a repeatable, collaborative and continuously iterating enterprise AI capability

Course Modules

Module 1: Foundations of Enterprise AI

  • How AI affects enterprise work
  • What large language models are
  • What AI can and cannot do
  • Safety boundaries for enterprise AI use
  • Why AI is hard to adopt without a knowledge base
  • Why agents are hard to build without process decomposition

Module 2: Prompt Basics & Effective Questioning

  • Prompt structure: goal + role + context + format + constraints
  • Multi-turn conversation
  • Context management
  • Adjusting professional tone
  • Text polishing and rewriting
  • Common workplace prompt templates

Module 3: AI Office Writing & Workplace Productivity

  • Meeting minutes
  • Weekly and monthly reports
  • Work summaries
  • Reporting materials
  • Proposal writing
  • Emails and notices
  • Role analysis
  • Competitive research
  • Market research
  • Tables and checklists

Module 4: AI Toolchain & Knowledge Management

  • Effective use of DeepSeek
  • Long-document summarization with Kimi
  • Intelligent research with Perplexity
  • Information organization with Notion AI
  • Collaboration with Feishu / DingTalk / email
  • AI document summarization
  • Building a knowledge base
  • Building an enterprise prompt library

Module 5: AI Agents & Enterprise Workflow

  • What an AI agent is
  • AI project assistant
  • AI translator
  • AI writing coach
  • AI customer-service simulator
  • AI sales assistant
  • Enterprise knowledge-base 'brain'
  • Multi-agent collaboration
  • Task decomposition and process automation

Module 6: Enterprise AI Strategy & Organizational Adoption

  • Enterprise AI strategy planning
  • Business process redesign
  • Which roles are suitable for AI productivity gains
  • Which work can be automated
  • Which work still requires human judgment
  • Team AI collaboration mechanism
  • AI usage guidelines
  • Data security and privacy boundaries
  • Enterprise AI adoption roadmap

Learning Outcomes

  • Personal AI work handbook
  • Draft enterprise prompt library
  • AI meeting-minutes templates
  • AI reporting-material templates
  • AI project-assistant role card
  • AI sales-assistant role card
  • Draft enterprise AI workflow
  • Knowledge-base implementation plan
  • Department AI productivity checklist
  • Enterprise AI adoption roadmap

Schedule & Format

Format
The program is offered in executive, hands-on team and in-house corporate training versions depending on the audience. Schedule, location, format, fees and registration are subject to official WFA announcements.
Contact WFA for Program Information

Get the latest arrangements from the WFA Secretariat

For schedule, location, fees, registration details, or institutional training cooperation, please contact the WFA Secretariat for the latest arrangements.

Source note

This page is compiled by the WFA Secretariat from the program's teaching outline. Specific arrangements are subject to official WFA announcements.

课程大纲由 WFA AI 商学院提供,具体期次以 WFA 官方发布为准。

Compliance disclaimer

WFA AI programs are intended for industry exchange, digital capacity building and management training. They do not constitute medical advice, legal advice or any guarantee of business outcomes. Tools, cases and methods are for learning reference only; actual results depend on each organization's own business, team execution and compliance requirements. Schedule, location, fees and registration are subject to official WFA announcements.